
The real reason customers are leaving you.
For more than forty years, I’ve watched businesses lose revenue for the exact same reason: they misread what
The Real Reason You’re Losing Customers.
For more than forty years, I’ve watched businesses lose revenue for the exact same reason: they misread what

Your pretty website probably isn’t making money.
I used to think a visually stunning online presence was the ultimate cheat code for growth. I spent
MBA Metrics for SEO: How to Speak Leadership’s Language
As an SEO professional, metrics like rankings, traffic, and clicks are meaningful to you, but to a leadership

Your site has about 8 seconds to answer one question for a serious buyer. Most sites answer a completely different question.
When a serious B2B buyer lands on your homepage, they aren’t there to read your life story. They

Marketing amplifies whatever is already true about your business. If what is true is broken, more marketing just breaks things faster.
Marketing amplifies whatever is already true about your business. If what is true is strong, marketing helps you

I open a B2B website and I know within 30 seconds whether it is going to convert. Five things I check first.
I have built over 850 websites over my 40 years in marketing. That means I’ve seen just about

A CEO called me last quarter. Six-figure agency retainer, flat revenue for 18 months. I found the problem before lunch.
A few months ago, my phone rang. On the line was the CEO of a mid-market manufacturing company.

Last week I pulled up a site for a $12M construction company. Three of the five red flags were on the homepage alone.
A CEO of a $12M commercial construction firm called me last week. He was frustrated. He had spent

Most audits produce a 40-page PDF. Mine produces three decisions. Big difference.
If you run a mid-sized business, you have probably bought a marketing audit before. Or maybe a new

Sales says the leads are bad. Marketing says sales can’t close. Both are wrong. Here is what is actually broken.
It is the oldest argument in business. The sales team complains that marketing is sending useless leads who
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