
The Revenue Reckoning: Why Marketing Finally Had to Grow Up
I’ve watched marketing evolve from an art form into a business function, and I’ve lived through every uncomfortable

Email Isn’t Dead.
A Better Way to Think About Growth Email Isn’t Dead. It’s Still One of the Best Tools You

The real reason customers are leaving you.
For more than forty years, I’ve watched businesses lose revenue for the exact same reason: they misread what

The Real Reason You’re Losing Customers.
For more than forty years, I’ve watched businesses lose revenue for the exact same reason: they misread what

Your pretty website probably isn’t making money.
I used to think a visually stunning online presence was the ultimate cheat code for growth. I spent

MBA Metrics for SEO: How to Speak Leadership’s Language
As an SEO professional, metrics like rankings, traffic, and clicks are meaningful to you, but to a leadership

Your site has about 8 seconds to answer one question for a serious buyer. Most sites answer a completely different question.
When a serious B2B buyer lands on your homepage, they aren’t there to read your life story. They

Marketing amplifies whatever is already true about your business. If what is true is broken, more marketing just breaks things faster.
Marketing amplifies whatever is already true about your business. If what is true is strong, marketing helps you

I open a B2B website and I know within 30 seconds whether it is going to convert. Five things I check first.
I have built over 850 websites over my 40 years in marketing. That means I’ve seen just about

A CEO called me last quarter. Six-figure agency retainer, flat revenue for 18 months. I found the problem before lunch.
A few months ago, my phone rang. On the line was the CEO of a mid-market manufacturing company.

Last week I pulled up a site for a $12M construction company. Three of the five red flags were on the homepage alone.
A CEO of a $12M commercial construction firm called me last week. He was frustrated. He had spent
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